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Join now.become a Mobility customer.

For you too, Mobility holds the key to flexible, intelligent and economical motoring. Decide whether you wish to use Mobility several times or just once and sign up online right away.

 

Mobility solutions for business customerschange to Business customers area

Company mobility using Mobility is simple, clever and worthwhile. No matter whether you want to use Mobility vehicles or deploy your own in-house fleet more efficiently, we have a tailor-made solution for your company.

 

Customer satisfaction barometer

Recommendation rate

When asked whether users would recommend Mobility to others, 98.7% answered “yes, definitely” or “most probably”.

Frequently asked questions

Does Mobility offer trial subscriptions?

Yes – the Mobility trial subscription lets you try car sharing for four months.

What happens after I’ve registered with Mobility?

Variant 1 – Pay by credit card and take the wheel right away
During our service hours (Monday to Saturday from 8 am to 9 pm, Sunday from 9.30 am to 6.30 pm) we check your driving licence within 60 minutes after registration. You are informed by e-mail if the check fails.
Meanwhile you can go ahead and reserve a Mobility vehicle. For this you need your personal Mobility number and pin code. You will receive the pin code in a separate e-mail.
After this, make your way to the vehicle you have reserved and call our 24h Service Center on 0848 824 812. We will open the car and activate your Mobility Card. Do you hold a SwissPass? If so, you don’t need to call our 24h Service Center: you can activate the SwissPass under "Profile" in the customer portal.

Variant 2 – Select payment mode and take the wheel in a few days’ time
Your Mobility account is activated after we have received a copy of your driving licence, the invoice for the subscription has been paid and you have received your Mobility Card.
After this, simply reserve a vehicle through the customer portal or app or by calling the 24h Service Center on 0848 824 812.
Do you hold a SwissPass? Use this as a vehicle key after activating it on the customer portal under "Profile" --> SwissPass.

Is there a reduction for persons living in the same household?

Yes. Persons living in the same household as a Mobility Cooperative main member can benefit from reductions by becoming co-members. Becoming a co-member in a shared or family household is a great way of accessing Mobility's services, since all you pay is a one-off admission fee of CHF 125. The cooperative subscription element of the fee, CHF 100, is returned to you if you decide to leave the cooperative.

Cooperative households are able to form additional "groups". Members of these groups have reciprocal, flexible access to reservations. Reservations are charged to the customer making the reservation.

Mobility – Sustainablity

One in 60 Swiss people use Mobility