Become a customer
- Select the ideal subscription for you.
- Become a Mobility customer in just a few steps.
- Download the Mobility app.
Make a reservation
Open the app or the customer portal and proceed as follows:
- Enter station
- Choose desired period
- Select vehicle category
- Go to your booked vehicle.
- Inspect the vehicle for damage. Report any damage to the vehicle via the Mobility app before you start your journey.
More information: Damage Report
- Open the vehicle via Bluetooth using the Mobility app, the Mobility Card or your SwissPass in card form.
- Off you go!
- Return the vehicle to its original station on time. If the fuel level is under 1/3, refuel the vehicle before returning it. When returning an electric vehicle, plug in the charging cable correctly.
- Lock the vehicle via Bluetooth using the Mobility app, with the Mobility Card or the SwissPass in card form.
- Please observe our fair-play rules.
Mobility’s as simple to use as your mobile phone. Even with your mobile phone. This video tells you all you need to know.