1
Become a customer
- Select the ideal subscription for you.
- Become a Mobility customer in just a few steps.
- Download the Mobility app.
2
Make a reservation
Open the app or the customer portal and proceed as follows:
- Enter station
- Choose desired period
- Select vehicle category
- Book
3
Drive off
- Go to your booked vehicle.
- Inspect the vehicle for damage. Report any damage to the vehicle to the 24h Service Center on 0848 824 812 before setting off.
- Open the vehicle via Bluetooth using the Mobility app, the Mobility Card or your SwissPass in card form.
- Off you go!
4
Park up
- Return the vehicle to its original station on time. If the fuel level is under 1/3, refuel the vehicle before returning it.
- Lock the vehicle via Bluetooth using the Mobility app, with the Mobility Card or the SwissPass in card form.
- Please observe our fair-play rules.