Become a customer
- Select the ideal subscription for you.
- Become a Mobility customer in just a few steps.
- Download the Mobility app.
Make a reservation
Open the app or the customer portal and proceed as follows:
- Select driving mode (Return, One-Way, Go)
- Enter station
- Choose desired period
- Select vehicle category
- Go to your booked vehicle.
- Inspect the vehicle for damage. Report any damage to the vehicle to the 24h Service Center on 0848 824 812 before setting off.
- Use your Mobility Card or SwissPass in card form to unlock the vehicle.
- Off you go!
- If you have chosen the “Return” driving mode, return the vehicle to its original station on time. If the fuel level is under 1/3, refuel the vehicle before returning it.
- With One-Way, you park the vehicle at the selected station (One-Way). With Go, you simply leave in one of its designated public car parks in a defined zone.
- Use your Mobility Card or SwissPass in card form to lock the vehicle.
- Please observe our fair-play rules.
Mobility’s as simple to use as your mobile phone. Even with your mobile phone. This video tells you all you need to know.