Increased freedom thanks to free-floating: Mobility Go is a free-floating car sharing service that can be booked on a spontaneous basis. This means that the cars are not positioned at fixed stations but can be picked up and parked anywhere within the defined zone of operation.
If you have had a breakdown or accident, we will advise you directly over the phone and organise help for you. Get in touch with us on 0848 824 812.
Frequently asked questions
Is it possible to start a journey in the Mobility Go zone of Basel and end it in the Mobility Go zone of Geneva?
No. Your journeys are generally not limited, but a journey must be ended in the city where you started it.
Do I have to refuel the Mobility Go-car?
You do not have to worry about this – we make sure all Mobility Go-cars are filled up on a regular basis. If it does happen that you need fuel, there is of course no charge to you. Send us the fuel receipt by post to our address in Rotkreuz (Mobility Cooperative, Suurstoffi 16, 6343 Rotkreuz) or by e-mail to office(at)mobility.ch. We will credit the amount to your Mobility customer account.
What do I do if all Mobility Go parking spaces at EuroAirport Basel or Geneva Airport are occupied?
Contact our 24h Service Center immediately on 0848 824 812.