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Driving Instructions VW e-up!

Disconnect the charge cable from the vehicle

Open the vehicle with the Mobility Card (hold at the checkpoint). Press the charging mode button in the lower section of the centre console to interrupt the charging process and remove the charge cable from the side of the vehicle. The cable remains at the charging station (and must be hung back in the holder). Close the flap of the charging socket.

Driving

  • If you haven't done so already, log in at the checkpoint with the Mobility card. To start the vehicle, depress the brake and turn the key in the ignition lock all the way to the right until the “Ready” indicator appears.
  • Please note: If too much time elapses between your first log-in with the card and setting off, hold the Mobility card up to the card reader again.
  • When the “READY” indicator light goes on, the vehicle is ready to drive (noiseless). Otherwise, repeat the process. The handbrake may have to be released.
  • Engage driving position “D” (normal forward gear) or “B” (forward gear with high recuperation when releasing the accelerator) or “R” (reverse) as required, always keeping the brake depressed.

On the road

The motor of an electric car is virtually silent. When driving up to 30 km/h, however, driving sounds are artificially generated in the vicinity of the vehicle so as to warn pedestrians. 

ECO+ mode – Range
ECO+ mode (“ECO/ECO+” button in the lower section of the centre console) is a function that optimises the range of your vehicle. It impacts on certain consumer systems in the vehicle such as the air conditioning and power steering. An anticipatory driving style also increases the range.

Driving position “B”
In driving position “B”, the motor braking effect is more marked. This helps charge the battery more during deceleration (braking).

Range according to standard (WLTP): 260 km
Range under normal driving conditions: 190 km

Please note: If the range is less than 20 km, the vehicle must be taken to a charging station immediately.

After completing your journey

Park the vehicle in reverse at the Mobility parking space – the charging socket is located on the right-hand side at the rear. Put the car in P (Parking) position, pull up the handbrake and switch off the car. Open charge flap.

Take the charge cable from the charging station and plug it into the vehicle charging socket. Lock the car with the Mobility card (hold card at checkpoint). The charging process starts automatically. Check this on the indicator at the charging socket. This has to be flashing green if the car is being charged properly.

Charging on the go

Locations Swisscharge Fast Charging Stations

On-the-go charging at a fast-charging station

  • Put the car in P (parking) position, pull up the handbrake and switch off the car.
  • Open the charge flap. Proceed in the same way as in the section “After completing your journey”.
  • Remove the rubber caps from sockets “1” and “2” under the charge flap.
  • Take the charge cable from the DC charging station and plug it into the sockets. Start the charging process using the charging card in the glove compartment of the vehicle. To do this, follow the instructions on the charging station display. In the event of problems, call the number on the charging station.

Range after 20 minutes of fast charging at maximum charging rate: ~ 60 km
Time required for 80% charge: ~ 55 Min.

The vehicle has two sockets under the charge flap:
Upper socket “1” = AC charging, e.g. at the Mobility station
Upper socket “1” and lower socket “2” combined = DC fast charging

On-the-go charging at a Type 2 AC fast-charging station

Proceed as when charging at a fast-charging station. To charge at a Type 2 charging station, only flap “1” has to be removed. In some cases, the charge cables are permanently mounted on the charging station; otherwise use the charge cable in the luggage compartment of the vehicle. Don’t forget to take this with you when you’re finished charging. 

Depending on the provider, the charging process is started automatically via an app or payment by credit card (the customer can charge Mobility if payment by credit card is required). The charging card in the glove compartment of the vehicle can also be used. If necessary, contact the provider of the charging station.

If the charging process has been started correctly, charge indicator at the charging socket flashes green. Check this to make sure.

Range after 20 minutes of Type2 AC charging at maximum charging rate: ~ 16 km
Time required for 80% charge: ~ 3 Std. 30 Min.

Additional charge cable

If there are no charge cables at a charging station, you will find one in the luggage compartment of the vehicle. This is compatible with charging stations which have a Type 2 plug. Don’t forget to put it back in the luggage compartment after charging

If the charging process has been started correctly, charge indicator “3” at the charging socket flashes green. Check this to make sure.

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